Uptake Privacy Policy

Last updated: 2026-05-20

Boring But Good LLC ("we," "us," "our") operates the Uptake mobile application ("Uptake," "the App"). This Privacy Policy explains what information the App collects, how we use it, and the choices you have. We've tried to keep it short and plain.

Summary

Information We Collect

Device identifier

When you first open Uptake, the App registers your device with our server using Apple's App Attest service. We store:

We do not receive your Apple ID, email address, name, or any personal identifier from Apple as part of this process.

Health and lifestyle information you enter

During onboarding and in Settings, you can optionally provide:

This information is stored locally on your device. It is not uploaded to our servers as part of normal use. It is only transmitted when you use a feature that needs it — primarily the AI coach (see below).

Supplement and intake data

You can scan or add products to your supplement stack and log when you take them. Your intake log and journal entries are stored locally on your device.

Product information itself (name, brand, serving size, nutrient amounts) is stored on our servers as a shared catalog so that other users who scan the same product benefit from existing parsed data. The catalog does not link products to individual users.

When you submit a correction to a product's information, we store the change associated with your device ID so we can review and merge edits.

Photos of supplement labels

When you scan a supplement, the App captures one photo of the front of the bottle and up to ten photos of the Supplement Facts panel. These photos are uploaded to our servers and processed by AI providers (see "AI Features" below) to extract product and nutrient information.

We retain these photos in object storage to support reprocessing, quality review, and debugging. We do not use them for any other purpose.

Chat with the AI coach

When you use the in-app AI coach, the following is sent to our server and forwarded to an AI provider in real time:

Chat messages and the profile snapshot are not stored on our servers after the response is generated. They are streamed back to your device, where the conversation history is kept locally.

Analytics and crash reports

If you leave analytics enabled, the App sends anonymous usage events (for example: "scanned a barcode," "logged intake," "opened chat") to Mixpanel, and sends crash and error reports to Sentry. These services receive your device ID and basic device information (app version, iOS version) but do not receive your health profile, journal entries, chat messages, or any free-text input.

You can disable analytics and crash reporting at any time in Settings.

AI Features and Third-Party Providers

Uptake uses third-party AI providers to power two features:

These providers process the data on our behalf under their own terms. We do not authorize them to use your data to train their public models.

How We Share Information

We do not sell your personal information.

We share information only as needed to operate the App, with the following categories of service providers:

We may also disclose information if required by law or to protect the rights, safety, or property of Uptake, our users, or others.

Your Choices

Permissions

Uptake requests the following device permissions:

Uptake does not request access to your photo library, HealthKit, contacts, location, Bluetooth, or microphone.

Data Retention

Children

Uptake is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information through the App, please contact us so we can remove it.

International Users

The App is operated from the United States. If you use Uptake from outside the US, your information will be transferred to and processed in the US and other countries where our service providers operate.

Security

We use industry-standard practices to protect the limited information we hold, including encryption in transit and hashed authentication tokens. No system is perfectly secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above and, for material changes, provide notice in the App or on our website. Your continued use of Uptake after changes take effect means you accept the updated policy.

Contact

If you have questions about this Privacy Policy or want to request deletion of your data, please contact us through our contact page.

Boring But Good LLC

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